Tawk.to vs Crisp
A detailed comparison to help you choose the right crm & sales for your business needs.
Platform Overview
Both Tawk.to and Crisp are popular crm & sales solutions. Here's how they compare.
Tawk.to
A free live chat application that lets businesses monitor and chat with website visitors in real time.
Crisp
A business messaging platform offering live chat, chatbot, CRM, and a shared inbox for customer communication.
Feature Comparison
Tawk.to Features
- Free live chat widget
- Ticketing system
- Knowledge base builder
- Chat triggers and automation
- Mobile apps for on-the-go support
Crisp Features
- Live chat widget
- Shared team inbox
- Chatbot builder
- Knowledge base
- CRM and contact management
Best For
Tawk.to — Best For
- Free live chat for small businesses
- Website visitor monitoring
- Budget customer support
Crisp — Best For
- Small business live chat
- Startup customer support
- Multi-channel team inbox
Our Verdict
Both Tawk.to and Crisp are excellent choices. Tawk.to excels at free live chat for small businesses, while Crisp shines at small business live chat. The best choice depends on your specific needs, budget, and technical requirements.
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Frequently Asked Questions
Which is better, Tawk.to or Crisp?
Neither is universally better — it depends on your needs. Tawk.to is best for free live chat for small businesses, while Crisp excels at small business live chat. We can help you evaluate which fits your business.
Can I switch from Tawk.to to Crisp?
Yes, migration is possible. The complexity depends on your current setup and data. Our team can plan and execute a smooth migration with minimal downtime.
Can I use Tawk.to and Crisp together?
In many cases, yes. Tawk.to and Crisp can complement each other depending on your architecture. We can advise on the best integration strategy.
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Platforms
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