Tawk.to vs Kit (formerly ConvertKit)
A detailed comparison to help you choose the right platform for your business needs.
Platform Overview
Both Tawk.to and Kit (formerly ConvertKit) are popular technology solutions. Here's how they compare.
Tawk.to
A free live chat application that lets businesses monitor and chat with website visitors in real time.
Kit (formerly ConvertKit)
A creator marketing platform (rebranded from ConvertKit) offering email marketing, automations, and commerce tools for creators.
Feature Comparison
Tawk.to Features
- Free live chat widget
- Ticketing system
- Knowledge base builder
- Chat triggers and automation
- Mobile apps for on-the-go support
Kit (formerly ConvertKit) Features
- Visual email automation builder
- Subscriber tagging and segments
- Commerce and tip jar features
- Sponsor network for monetization
- Creator profile pages
Best For
Tawk.to — Best For
- Free live chat for small businesses
- Website visitor monitoring
- Budget customer support
Kit (formerly ConvertKit) — Best For
- Creator email marketing
- Newsletter growth and monetization
- Automated email sequences
Our Verdict
Both Tawk.to and Kit (formerly ConvertKit) are excellent choices. Tawk.to excels at free live chat for small businesses, while Kit (formerly ConvertKit) shines at creator email marketing. The best choice depends on your specific needs, budget, and technical requirements.
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Frequently Asked Questions
Which is better, Tawk.to or Kit (formerly ConvertKit)?
Neither is universally better — it depends on your needs. Tawk.to is best for free live chat for small businesses, while Kit (formerly ConvertKit) excels at creator email marketing. We can help you evaluate which fits your business.
Can I switch from Tawk.to to Kit (formerly ConvertKit)?
Yes, migration is possible. The complexity depends on your current setup and data. Our team can plan and execute a smooth migration with minimal downtime.
Can I use Tawk.to and Kit (formerly ConvertKit) together?
In many cases, yes. Tawk.to and Kit (formerly ConvertKit) can complement each other depending on your architecture. We can advise on the best integration strategy.
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